Questions? Use Chat below or Call or Whatsapp us +971 4 5757 500

Complete Luggage Service Pick-up, Storage, and Delivery

Travel Freely while we collect your bags, store your bags as long as you need & deliver them when and where you need them!

Don't drag your bags

Don't drag

your bags

We help you to

be luggage-free

Still lugging your bags

Still lugging your

bags to meetings?

Meet your bags

where you need it !

Travelling with kids and bags

Travelling with kids

& heavy baggage ?

Focus on what

matters Most !

too many bags

Travelling

Heavy?

We've got

your bag !

fleet banner
bagIcon All bags are sealed
bagIcon Up to $1000 Protection
bagIcon From AED 139 Pick-up/Storage & Delivery 3bags for 24h
bagIcon FREE Baggage Storage 3 bags/24h for all Services
bagIcon AED 35 for each additional bag
bagIcon FREE Cancellation
bagIcon All bags are sealed
bagIcon Up to $1000 Protection
bagIcon From AED 139 Pick-up/Storage & Delivery 3bags for 24h
bagIcon FREE Baggage Storage 3 bags/24h for all Services
bagIcon AED 35 for each additional bag
bagIcon FREE Cancellation

Our customer reviews & why they trust us!

5.0 ★★★★★ Google reviews

Awards

Recognition & Innovation

Most Innovative Luggage Storage Solutions
Provider 2024 - winner

Revolutionary approach to travel logistics & exceptional service in the travel tech industry - 2024 winner

Innovation of the Year

Innovation of the Year
2024 finalist

Our services

24/7 On-Demand baggage pick-up, storage & delivery service at your fingertips.

All baggage services include: Free storage for 3 bags for 24hrs / each additional bag is 35 AED per bag.

Pick-up & delivery service

Pick-up & delivery service

with and without storage

  • Arrival & Departure Guests:
    Airport/Ports to any destination UAE
    No more detours to fetch your bags, have your baggage waiting for you.
  • Hotel/Holiday Home:
    Solving your needs around check/in/out times. Give us your bags so you can enjoy the day baggage free, will deliver when you need them.
  • Direct Service:
    Too many bags, let us help you, We follow you directly from your anywhere.
  • Moving within Cities:
    changing AirBNB or just need some help.
  • Door to Door Service:
    International shipping from your door step, have your baggage waiting at your destination.

    All above service include FREE storage for 3 bags for 24 hours. Each additional bag is 35 AED per bag for 24 hours.
    From 139 AED
Storage service

Storage service

  • Free baggage storage
    How it works - self drop & pick:
    • Drop your bags in our office in Media City (near Al Sufouh tram station) & collect when you need them
    • Timings daily from 9am to 6pm.
    • Enjoy FREE storage for 3 bags for 24 hours.
    Free
  • Upgrade self drop, store & pick:
    Add one way delivery or pick-up
    80 AED
  • Short term storage:
    • 2- 30 days Pick-up, storage & delivery included.
    • Each additional bag is 35 AED per bag for 24 hours.
    From 139 AED
  • Long term storage:
    • +30 days Pick-up, storage & delivery included: from 475 AED for first bag.
    • Each additional bag is 150 AED
    From 475 AED
VIP service

VIP service

  • VVIP Service:
    Dedicated van & staff up to 6 hrs. Door to Door service within UAE. Capacity from 15 to 40 bags pending size.
  • VIP Service:
    Need a dedicated team to collect your guests shopping goods or do any type of special collections. let us help you with our butler services.
  • Car & vault storage:
    Vehicle storage or high value items can be stored as long as you need us to.

How it works

4 steps to stress-free luggage travel
Picture

Book Online via App

Choose your
pick-up & delivery location,
date & time slots.

Review order and book.

Picture collection

We pick-up your bags or you can drop them off

Our handler will meet
We secure your baggage with tamper free seals.

Picture collection

⁠We store as long as you
need us to

Same day storage, short and long term storage available.

Unlimited changes.

Picture collection

We deliver your bags when
& where you need it or collect them

Our handlers will meet & greet you to handover your baggage at your selected location.

Video Thumbnail
After your booking, here is what happens next.
Picture collection

Stop carrying, start living,
we promise convenience!

support

24/7 Operations & phone customer service

bag

CCTV monitored, Air conditioned vehicles & storage

insured

Protection up to $ 1,000

insured

Secure storage & Live Tracking

insured

Trusted by 1,000+ loyal travelers

Book Now

BaggageTAXI in the Media

Read about us

Frequently asked questions

Let us help you
How does BaggageTAXI pick-up, storage & delivery work?

• Warehouse and Transportation : BaggageTAXI has its own warehouse and a fleet of vehicles with fully trained handlers to manage your luggage securely.

• Booking and Location Flexibility: You can choose your pick-up and delivery locations at the time of booking, with the option to modify these locations up to two hours before the scheduled time.

• Service Selection : Indicate the number of bags and select the required dates of service. The system will determine whether you need same-day, short-term, or long-term storage and will calculate the best rates based on the duration of storage.

• Check-In Process: On the day of your booking, a handler will come to your location, scan the booking QR code to confirm your identity, securely check your bags, and transport them to the warehouse. You can view the status of your bags via the BaggageTAXI app.

• Delivery: At the scheduled delivery time, the handler will meet you at the agreed location, scan your QR code again to ensure security, and hand over your bags.

• Convenience: The service is designed to be hassle-free, allowing you to enjoy your day without the need to detour to traditional storage facilities.

I am flying today, can you collect my bags and meet me at the airport and where will I get my luggage?

Yes we will collect your baggage, secure it and store it for the day. Our team will meet and greet you at the airport, you will receive the information after your booking. Your baggage is normally 30min earlier at then expected.

What areas do you currently serve for pick-up and delivery?

BaggageTAXI operates throughout the United Arab Emirates, with its sweet spot in Dubai. We collect, store, and deliver your items to and from hotels, residences, landmarks, and airports – pretty much anywhere except the ocean!

Where are your luggage storage facilities located?

Our state-of-the-art facilities are strategically located to serve our customers efficiently. With units in major areas within Dubai, you can rest assured knowing that your luggage is never too far away. We do strategize for short and long-term storage options.

Is my luggage insured during the storage period?

Yes, in the extremely unlikely event of loss or damage, you have the added peace of mind that your items are protected with a minimum of $250 and max $1000 per order for total loss.

Can I change my pick-up or delivery location?

We pride ourselves on flexibility. If your plans change, we can adjust the pick-up or delivery location to accommodate your new itinerary within 60 minutes prior.

Are there any luggage size or weight restrictions?

We do ask that you adhere to size and weight restrictions similar to those you might find with airline regulations for the safety and ease of our operations.

Is there a maximum or minimum storage duration?

We offer both short-term and long-term storage solutions. Short-term storage is up to 14 days, and long-term starts thereafter – with tailored plans for extended needs. Minimum storage for long term is 30 days payable, from 90 days flus you can be adjusted to daily rates on your monthly packages.

Baggage security & liability

All bags are secured with tamper - free seals so that no one can open them.Customers are fully liable for baggage handed over, which is why it's important that you book your own baggage – and no one else’s. When placing an order you declare to our Terms and Services, privacy policy and that there are no prohibited items in your baggage as per local laws.

Is there a cancellation policy for booked services?

We understand plans change, which is why we offer a flexible 2-hour cancellation policy. Please contact us for more details.

How far in advance do I need to book a pick-up or delivery?

For optimal performance, we recommend booking as far in advance as possible. However, we also accommodate last-minute requests to the best of our ability.

Are there any items that are not allowed to be stored?

For safety and legal reasons, items such as passports, cash, valuables, power banks, frozen items, plants, animals, and other illegal items per UAE law, cannot be stored.

Our customers have booked & stayed

To enhance their trip
Your alt text 0.7271452253794282
Your alt text 0.5241311249703875
Your alt text 0.7966504059624833
Your alt text 0.0527617039003776
Your alt text 0.696289116605717
Your alt text 0.9710967872967526
Your alt text 0.30871813155527317
Your alt text 0.11622494373450376
Your alt text 0.6738368264786105
Your alt text 0.9595488630672904
Your alt text 0.8013650868124453
Your alt text 0.38047031773772755
Your alt text 0.7673538216365148
Your alt text 0.13434177984100737
Your alt text 0.8494572934633782
Your alt text 0.2925734156530926
Your alt text 0.9630766385751459
Your alt text 0.5976816590042795
Your alt text 0.5279000888874115
Your alt text 0.6818961727939252
Your alt text 0.4898327984000226
Your alt text 0.10397491297659456
Your alt text 0.21562425083654357
Your alt text 0.3728211460913615
Your alt text 0.9598447820067497
Your alt text 0.0488352357814803
Your alt text 0.7132671250160771
Your alt text 0.5710581728059809
Your alt text 0.005787390202676601

Download our App & check-in your bags & track

On-demand baggage pick-up, storage & delivery at your fingertips!
Home Download App Chat Menu